Starchie home

LOCAL DELIVERY (FURNITURE)

Our delivery charges includes the processing of your order, packing & handling and delivery (including assembly of products) to a location of your choice within Singapore.

Additional charges apply for deliveries

  • with no lift access or extra services e.g. sofa disposal, delivery to areas with limited accessibility such as lack of elevators, etc.

  • weekend and after hours

  • scheduling for missed delivery (re-delivery)

We do not provide delivery on Public Holidays.

Customers are responsible for ensuring that the purchased items will fit through doors, staircases and lifts in their packaging before you place your order. Product dimensions are available on our website.

In the event that accessibility causes a delivery to be unsuccessful, no refunds or exchange will be allowed.

 

DELIVERY CHARGES AS BELOW:

Standard Weekday Delivery Charges
$30 ($3 for each additional item)

  • Monday - Friday

  • scheduled time slots of 11am-2pm; 1pm-4pm; 3pm-6pm

  • specific or fixed timing delivery e.g. 10 am or 3 pm are unavailable

  • time slot allocated for the delivery will only be advised 2-3 days before the scheduled date.

Weekend & After Hours Delivery Charges
$50 ($3 for each additional item)

  • Monday - Friday 6pm-9pm

  • Saturday - Sunday with scheduled time slots of 11am-2pm; 1pm-4pm; 3pm-6pm

  • specific or fixed timing delivery e.g. 10 am or 3 pm are unavailable

  • time slot allocated for the delivery will only be advised 2-3 days before the scheduled date.

Additional Charges:

  • Non-lift access or staircase access charges - $10 per storey / level

  • Re-delivery charges for missed delivery - $10

DELIVERY & RE-DELIVERY

Once your order is received, we will schedule a delivery slot subject to availability & according to your selected delivery preferences upon check out. You will then be advised of the scheduled delivery.
Customers may reschedule the delivery with no additional charges with minimum notice of 3 business days (Monday - Friday, 9am - 6pm. Excluding Public Holidays) before the delivery date (subjected to the availability of delivery slots). We will charge an additional $10 for rescheduling within the 3 business days before delivery date.
If you happen to miss your delivery, re-delivery charge of $10 will be charged and will be subject to availability.

SELF-COLLECTION

Self-Collection is Monday to Friday by appointment only and is limited to selected items only. Self-collection is at Bukit Merah or postal code 159506. We will contact you within 1-2 business days to arrange self-collection.

DELAYED DELIVERY

Delivery time may be affected due to traffic condition, unfavourable weather and unforeseen circumstances, etc.
In such cases, the delivery team will make the best effort to notify the customer of any possible delays.
However, we will not be liable for such delays.

We reserve the right to change the delivery date due to any unforeseen circumstances and will act within our means to notify you at the soonest of any possible delays or difficulties. We will not be liable for any inconvenience, loss, damages, charges or expenses that may arise from any delays, postponements, incomplete or unfulfilled deliveries.

 

INTERNATIONAL SHIPPING & DELIVERY (FURNITURE)

Overseas customers interested in purchasing Starchie Home products to be shipped outside of Singapore, is available to selected items only.
Please email info@starchie.net and we will endeavour to assist you with your international purchase.