STARCHIE HOME

PRODUCT WARRANTY

Starchie takes great care in producing furniture free of defective materials and workmanship. Warranty periods vary by product, commencing from the date of delivery and are defined below.

If, during the warranty period, a product is deemed defective due to a manufacturing defect, we will repair or replace part(s).
This Warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used.

This Warranty is not transferable and any subsequent purchaser buys the product ‘as is’, is without the protection of the Warranty. The warranty does not cover products used for commercial purposes.

CLAIM PROCEDURE

LIMITATIONS & EXCEPTIONS NOT COVERED UNDER THIS WARRANTY

  • Damages by using detergents, abrasives or other harsh cleaning agents.

  • Damages resulting from negligence, abuse, normal wear and tear, or accidents: including but not limited to burns, cuts, scratches, tears, scuffs, watermarks, indentations or pet damage.

  • Products that are not intended for outdoor use but is used outdoors.

  • Any product modification not authorised by Starchie will void this limited warranty.

  • Assembled incorrectly.

  • This warranty does not cover items purchased as ‘Clearance / Display Pieces’ at the time of purchase.

  • Any item repaired or replaced under this Limited Warranty will be covered by the Limited Warranty for the remainder of the original warranty period only.

  • This warranty covers in respect of manufacturing defects detected within the warranty period, the cost of material components, replacement parts, labour and transportation charges.

  • Starchie’s decision on all issues relating to complaints as to defects either of workmanship or materials shall be final and conclusive. Any decision to repair or have part(s) replaced shall be at Starchie’s sole discretion.

WARRANTY PERIOD

Starchie looks forward to expand our collection for your home by offering you a 1 Year Limited Warranty for all our products.

TYPE

Sofas, Sofas with movable backrest, Armchairs, Ottomans

  • Metal Frame: 2 Year Limited Warranty

  • Foam, fibre fillings, feathers, fabric covers, stitching, leather: 1 Year Limited Warranty

  • Zips, fasteners, springs, suspension, legs, and movable mechanisms: 1 Year Limited Warranty

Tables, Side tables, Coffee Tables

  • 1 Year Limited Warranty